Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of any personal information.

Introduction

CostPerform operates the website https://www.costperform.com (referred to as the “Website”). This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Website and the choices you have associated with that data. 

Applicability

This privacy policy is applicable to visitors of the website.

Conditions

Your data is only processed if one of these conditions has been complied with:

  • You have given your consent;
  • It’s necessary to comply with a legal obligation CostPerform is subject to;

How do we collect your data?

CostPerform receives data from you in the following situations:

  • When you submit the various forms available on the Website
  • When you use the Website

What data do we collect?

Our website contains contact forms. By submitting these forms, the following data is collected from you:

  • First name and Surname. We collect this information to address you when we contact you.
  • Email address. We collect this information to be able to contact you by email.
  • Phone number (Optional). We collect this information to be able to contact you by phone.
  • Company name. We collect this information to know what business you are in.
  • CV/Resume. If you apply for a job, you have the option to upload a CV/Resume

Our website collects technical information to create logs on how the website is used. To facilitate that purpose, the following data is collected from you:

  • IP address
  • The browser you use
  • Access time
  • Page viewed

Job applications

If you apply for a job at CostPerform via our website, you have the option of adding your CV/resume.
We treat this job application information confidential. This form and the attachments will be stored
in our CRM system at Hubspot. From there, it is sent directly to our HR mailbox
recruitment@costperform.com. 

How will we use your data?

CostPerform collects your data so that we can:

  • Send you an email or call you because you submitted the contact form;
  • Send you an email or call you because you request a demo, a brochure, or some other material offered on the Website;
  • Subscribe you to the newsletter if you chose to receive the newsletter;
  • Consider you as a job applicant and contact you via phone and/or email if you applied for a job.

CostPerform may disclose your Personal Data when it is necessary to:

  • To comply with a legal obligation;
  • To protect against legal liability.
  •  

Your data is processed by a third party (Data Processors) who helps us provide our Service. 

  • HubSpot: Our contact forms and e-mail subscription service is facilitated by HubSpot. When processing contact requests, your Firstname, Surname, Email Address, Phone Number and Company Name will be added to our HubSPot database to be used when we need to contact you either via email or phone. Users will also be added to our newsletter email lists if they explicitly give consent while filling out a contact form. Please see HubSpot’s Privacy Policy (https://legal.hubspot.com/privacy-policy) for more details.

How long do we store your data?

CostPerform will keep your submitted data (job applications excluded) for as long as it is required for the purposes described above. CostPerform will delete your data when it is no longer required for these purposes.

Job applications are deleted from the HR mailbox within 4 weeks after the applicant is rejected. If there is a partial match, HR can ask permission from the applicant to store the information for one additional year. If the applicant gives this permission, the information is stored for one year thereafter. After this year has passed, HR will ask permission again. If this permission is denied, the job application information will be deleted.

Newsletter

If you have subscribed to our newsletter using the checkbox on the contact form, CostPerform will send you newsletters on a regular, reasonable interval about CostPerform and our services. You can always opt out. An unsubscribe link is available at the bottom of each newsletter.

Automated decisions

Our Service does not make decisions based on automated processing, including profiling.

What are your data protection rights?

CostPerform would like to make sure you are fully aware of all of your data protection rights. Every user and job applicant is entitled to the following:

The right to access – You have the right to request CostPerform for copies of your personal data.

The right to rectification – You have the right to request that CostPerform correct any information you believe is inaccurate. You also have the right to request CostPerform to complete the information you believe is incomplete.

The right to erasure – You have the right to request that CostPerform erase your personal data.

The right to restrict processing – You have the right to request that CostPerform restrict the processing of your personal data.

The right to object to processing – You have the right to object to CostPerform’s processing of your personal data.

The right to data portability – You have the right to request that CostPerform transfer the data that we have collected to another organization, or directly to you.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please use one of the following ways to contact us:

Email us at: privacy@costperform.com

Or write to us at:

CostPerform
Europalaan 93
3526 KP
Utrecht
The Netherlands

What are cookies?

Cookies (also known as internet cookies, web cookies, browser cookies or HTTP cookies) are small pieces of information in the form of a text file, containing a series of letters and numbers. This file is sent from a website to the person’s browser where they get saved before going back to the same website. Each cookie is unique in its own way and can’t pass viruses or capture personal information from your computer. It enables the websites to work more efficiently, recognizing and remembering certain information, such as login details.
For more information on how we use cookies, visit: https://www.costperform.com/cookie-statement/
For further information about cookies, visit https://www.internetcookies.com/.

Privacy policies of other websites

The CostPerform website contains links to other websites, e.g. our partner websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

CostPerform keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on November 16, 2023.

How to contact us

If you have any questions about CostPerform’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@costperform.com

Call us: +31 (0) 85 023 2114

Or write to us at: 

CostPerform
Europalaan 93
3526 KP
Utrecht
The Netherlands

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that CostPerform has not addressed your concern in a satisfactory manner, you may contact the Autoriteit Persoonsgegevens Informatie- en Meldpunt Privacy.